Privacy Policy for AOMS
Privacy Policy for Alojaimi Operations Management System
Privacy Policy for AOMS
Effective Date: January 1, 2025 Last Updated: January 1, 2025
1. Introduction
Mohammed Alojaimi Est. ("we," "our," or "us") operates the AOMS mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: Name, email address, employee ID, phone number
- Profile Information: Job title, department, assigned locations
- Authentication Data: Username, password (encrypted), biometric data (stored locally on device only)
2.2 Information Collected Automatically
- Location Data: GPS coordinates for attendance verification (only during check-in/check-out)
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, time spent, interaction patterns
- Log Data: IP address, app crashes, system activity, performance data
2.3 Information from Third Parties
- Employer Data: Employment details, work schedules, site assignments
- Integration Data: Data from connected business systems with your employer's consent
3. How We Use Your Information
We use the collected information for:
3.1 Service Provision
- Verify attendance at assigned work locations
- Process leave requests and approvals
- Manage maintenance reports and tickets
- Provide account authentication and security
3.2 Communication
- Send push notifications for work-related updates
- Provide customer support
- Send important service announcements
3.3 Service Improvement
- Analyze usage patterns to improve features
- Debug technical issues
- Develop new features and services
3.4 Legal and Safety
- Comply with legal obligations
- Enforce our Terms of Service
- Protect against fraud and abuse
- Ensure workplace safety and security
4. Data Sharing and Disclosure
4.1 With Your Employer
We share your data with your employer for:
- Attendance records and reports
- Leave management
- Performance analytics
- Compliance with employment policies
4.2 Service Providers
We may share data with third-party service providers:
- Cloud hosting services (data storage)
- Analytics providers (aggregated data only)
- Push notification services
- Map services for location verification
4.3 Legal Requirements
We may disclose information if required by law or in response to:
- Court orders or subpoenas
- Government requests
- Legal proceedings
- Protection of rights and safety
4.4 Business Transfers
In case of merger, acquisition, or sale of assets, user information may be transferred to the new entity.
5. Data Storage and Security
5.1 Storage Location
- Data is stored on secure servers in Saudi Arabia
- Backup data may be stored in additional geographic locations
5.2 Security Measures
- Encryption in transit (TLS/SSL)
- Encryption at rest for sensitive data
- Regular security audits
- Access controls and authentication
- Regular data backups
5.3 Data Retention
- Active account data: Retained while account is active
- Attendance records: 7 years (as per labor law requirements)
- Deleted account data: Removed within 90 days
- Backup retention: 30 days
6. Your Rights and Choices
6.1 Access and Update
You can access and update your personal information through the app settings or by contacting us.
6.2 Data Portability
You may request a copy of your data in a machine-readable format.
6.3 Deletion
You may request deletion of your account and personal data, subject to legal retention requirements.
6.4 Location Services
You can disable location services, but this will prevent attendance check-in functionality.
6.5 Push Notifications
You can manage push notification preferences in your device settings.
6.6 Opt-Out
You can opt-out of non-essential communications and analytics.
7. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
8. International Data Transfers
If you access the Service from outside Saudi Arabia, your information may be transferred to and processed in Saudi Arabia where our servers are located.
9. Cookies and Tracking Technologies
9.1 Mobile App
The mobile app does not use cookies but may use:
- Local storage for offline functionality
- Analytics SDKs for usage tracking
- Crash reporting tools
9.2 Web Portal (if applicable)
- Session cookies for authentication
- Analytics cookies for usage patterns
- Preference cookies for user settings
10. Third-Party Services
The Service may contain links to third-party services:
- Google Maps for location services
- Firebase for push notifications
- Sentry for error tracking
These services have their own privacy policies.
11. Privacy Policy Changes
We may update this Privacy Policy periodically. We will notify you of any changes by:
- Updating the "Last Updated" date
- Sending push notifications for significant changes
- Requiring acceptance for material changes
12. Data Protection Officer
For privacy-related inquiries, contact our Data Protection Officer:
- Email: privacy@alojaimi.com
- Phone: +966 XX XXX XXXX
- Address: [Company Address, Saudi Arabia]
13. Regulatory Compliance
This Privacy Policy complies with:
- Saudi Arabia Personal Data Protection Law (PDPL)
- GDPR (for EU residents)
- CCPA (for California residents)
- Apple App Store Guidelines
- Google Play Store Policies
14. Special Provisions for EU Residents
If you are in the European Union, you have additional rights:
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with supervisory authority
- Legal basis for processing: Legitimate interest and consent
15. Special Provisions for California Residents
If you are a California resident, you have additional rights under CCPA:
- Right to know what personal information is collected
- Right to know if information is sold or disclosed
- Right to say no to sale of personal information
- Right to equal service and price
16. Contact Information
Mohammed Alojaimi Est. [Street Address] [City, Postal Code] Saudi Arabia
Email: support@alojaimi.com Phone: +966 XX XXX XXXX Website: https://alojaimi.com
17. Grievance Redressal
If you have any grievances regarding this Privacy Policy or data handling:
- Email us at privacy@alojaimi.com
- We will acknowledge receipt within 48 hours
- We will investigate and respond within 30 days
- If unsatisfied, you may contact relevant regulatory authorities
18. Consent
By using AOMS, you consent to:
- Collection and processing of your data as described
- Transfer of data to servers in Saudi Arabia
- Sharing of data with your employer
- Use of location services for attendance verification
You may withdraw consent at any time by deleting your account.
Note: This Privacy Policy is a template and should be reviewed by legal counsel to ensure compliance with all applicable laws and regulations.
Version: 1.0.0 Document ID: AOMS-PP-2025-001